Great Southern Hotel - Goron Novakovic
We engaged Alpha Hospitality immediately after a serious emergency at our venue.
Alpha acted quickly, with a full system inspection and air flow testing.
They also located the ducting in the ceiling, and noted it is non-compliant and a high fire risk. As it was inaccessible; it had not been cleaned by our previous provider since installation. It was also contributing to the food smell throughout the building.
They provided a Quote for rectification (fan and Duct replacement, manhole and access panel installation, and Canopy rectification).
Alpha Hospitality’s service is excellent, and the personnel we work with are great. No request is out of the question and usually can be accommodated within the current budget and in a reasonable time frame. Very responsive team and easy company to work with. I enjoy our partnership.
Colonial Farm - Mick Daly
We called Alpha Hospitality Services to scope and quote for an Exhaust System Service, when our current provider advised they could not fit in to our tight schedule.Alpha responded promptly and professionally and presented their quotation in a very timely manner.
The work was booked in and done very professionally, with timely consultation with our Maintenance Manager. Alpha’s Service Technician provided excellent advice on how to prevent oil leaks in the roof space and on the roof. They cleaned up all oil stains and made some innovative adjustments to prevent future oil leaks. To our surprise, the oil leaks have been eliminated. This has reduced our costs, due to less labour required to clean up oil stains.
The Service Technician also saved Colonial Farm money on labour costs, by replacing spiral ducting, rather than spending hours cleaning the ducting. Alpha also recommended Access Panels to be installed in our ducting system, so they can clean the system effectively, reducing our fire risk.
Melbourne Pub Group - Stephen
From my initial contact and discussions with Alpha Hospitality I have been extremely impressed with their level of professionalism, organisation and customer service.
I am convinced that investing in a formal inspection, (with a small fee), results in both parties being educated and totally up to speed on Compliance. They covered Electrical, Safety, Air Flow and Cleaning with a detailed report.
The service provided to our multiple venues has been excellent, and feeling so confident that all compliance standards are not only met, but exceeded, ensures peace of mind in what can certainly be a high stress industry! The additional services offered by Alpha, in relation to electrical, safety, and air flow reports has been very useful and beneficial from both an operational and financial perspective.
I can confidently recommend Alpha Hospitality as a premium and reliable operator.
Hospitality Training Australia
Schön Training Restaurant and Events - Missy
I have to say that from the first time I called Alpha Hospitality for a quote to give our kitchen a Full Audit Clean to the end of the process, the level of service that I had starting from Dan coming out and meeting me to when the Mick and his team came in to do the clean and also dealing with Jackie back at the office has really impressed me and would highly recommend Alpha for any commercial cleaning that is required. The Professionalism of the whole team I experienced was great. They go out of their way to make sure that it’s a quick process so it won’t interrupt your schedule at all. Will be using them on a regular basis.
We are delighted with the service delivery from this company and can recommend their services.
We are a high volume fast food outlet and our cooking systems require regular and total cleaning and maintenance. Alpha is responsible for the “Compliance Cleaning” of our kitchen canopies, exhaust ducting and roof top mounted exhaust fans.
The scheduling staff are friendly, the supervisors incredibly efficient and overall, Alpha takes the responsibility of our kitchen’ compliance very seriously indeed. The result is I’m totally confident I am compliant and can access a full audit trail from Alpha to prove it to anyone who may ask.
Alpha’s approach is based on partnership with their clients’ needs and Food Act responsibilities and that gives me peace of mind that the “jobs done right”.
The Lobster Cave – Bill “Ferg”
Alpha’s service is sensational. I can relax knowing my kitchen is meeting and exceeding the Australian Standards and that my Insurance requirements and obligations are always met.
Their courteous staff schedule everything, and the service men complete their work to a very high standard, with full photographic reports and associated compliance certification.
We strive for excellence in our business, but nothing is more important than the kitchen environment for my staff and, of course, my valued customers.
Well done Alpha.
Caesars Italian Cuisine - Michael
I am always in pursuit of a better service at a price.
I was recently quoted by Alpha and was amazed at the depth of their service and the detail of their reporting. I accepted the quote immediately because I recognised how little was done with a “cheap” contractor. Now I have a detailed audit history of my kitchens compliance to the necessary standards for anyone to inspect.
Good to see a company that truly delivers.
Riviera Hotel - Costa
I have been using Alpha Hospitality Services since 2010. I have found them to be totally dedicated to their vision statement of not only an excellent service but also to have a partner approach to ensure I am more totally compliant to industry standards.
Ford Motor Company - Jim
We have had dealings with Alpha Hospitality for nearly 4 years.
Consistency and reliability of service is their strength.